Casino Host Menu
VIP Treatment
At Palace Casino Resort, everyone is royalty. Our Player Development Team is dedicated to giving you the best resort experience. Guests are our number one priority, so feel free to call or send an email today to find out what our hosts can do for you!
Jamie Creel
Host Department Our hosts ensure that your entertainment experiences at Pala Casino Spa and Resort are ones you will not forget. Whether you are looking to catch dinner and a show, or relax all your worries away with an appointment at our national award-winning Spa, or anything in between, our staff is here to help you with your every request. Discerning players like you deserve the highest level of guest service on the Las Vegas Strip. Find out more about our Casino Hosts and how to contact them.
Player Development Manager
228-386-2277
jamiec@palacecasinoresort.com
Herb Dotson
Executive Host
228-386-2278
HerbD@PalaceCasinoResort.com
Matt Johnson
Executive Host
228-386-2275
mattj@palacecasinoresort.com
Neva Zobb
Casino Host
228-386-2279
nevaz@palacecasinoresort.com
Mallory Beamon
Casino Host
228-386-2276
MalloryB@PalaceCasinoResort.com
Casino Host Manager
- Players Club
- Slots
- Table Games
- Sports & Race Book
57625 Gaming Industry Experience Required
Casino Host
Bally's Atlantic City
Atlantic City, New Jersey 08401
United States
Jan 13, 2021
Feb 13, 2021
Full Time
Marketing
The Casino Host develops players for repeat visits.
Principal Duties and Responsibilities
- Enhances the growth of gaming revenues through increased visitation and play consolidation of players.
- Creates loyalty among valued customers by building lasting relationships and effectively utilizing marketing techniques.
- Creates a fun-filled, welcoming experience for guests
- Maintains close ties with guests through personal contact by phone and in person.
- Greets charter arrivals at Atlantic City airport
- Greets guests upon check-in/ check-out, in the casino and participates in special events.
- Anticipates guests’ needs and quickly responds to guests’ requests to arrange transportation and accommodations.
- Uses sound judgment and makes good decisions in accordance with established comp guidelines.
- Handles difficult guests and situations in a calm, professional and prudent manner.
- Fully complies with all applicable rules, regulations, laws, and policies, and conducts themselves with highest levels of integrity and honesty.
Supervisory Responsibility
None
GAMING INDUSTRY EXPERIENCE IS REQUIRED
Preferred Education and Experience
- College degree in Marketing, Hotel or Business preferred but not required.
- Must have a minimum of 2 years Casino Host, National Casino Marketing, or VIP Services experience in a major gaming operation, preferably in Atlantic City.
Qualifications
- Must have a proven track record of personally providing excellent customer service.
- Must possess excellent interpersonal, communication, team-building and problem-solving skills.
- Must be willing to work any shift when necessary.
- Must be able to speak, read, write, and understand English. Bilingual a plus.
- Must be able to get along with co-workers and work as a team.
- Must present a well-groomed, professional appearance.
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Work Environment
Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes
Casino Host Training
Physical Demands
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
Casino Host Menu Free
All applicants must be able to demonstrate their US work authorization during the employment verification process.
Mgm Casino Hosts
Please click on the Apply Now button to submit your Casino Careers resume into the Applicant Tracking report. If you do not have an online resume posted with Casino Careers, you may post a resume now, and you may also email this Employer using the Email Employer button.
Bally’s Atlantic City
Bally’s Corporation
1900 Pacific Avenue
Atlantic City, NJ 08401
Bally's Corporation currently owns and manages 11 casinos across seven states, a horse racetrack, and 13 authorized OTB licenses in Colorado. With more than 5,400 employees, the Company's operations include 11,859 slot machines, 405 gaming tables and 2,538 hotel rooms. Properties include Twin River Casino Hotel (Lincoln, RI), Tiverton Casino Hotel (Tiverton, RI), Hard Rock Hotel & Casino (Biloxi, MS), Casino Vicksburg (Vicksburg, MS), Eldorado Resort Casino Shreveport (Shreveport, LA), Dover Downs Hotel & Casino (Dover, DE), Bally's Atlantic City (Atlantic City, NJ), Casino KC (Kansas City, MO), Golden Gates Casino (Black Hawk, CO), Golden Gulch Casino (Black Hawk, CO), Mardi Gras Casino (Black Hawk, CO), and Arapahoe Park racetrack (Aurora, CO). Following the completion of pending acquisitions, which include Tropicana Evansville (Evansville, IN), Jumer's Casino & Hotel (Rock Island, IL), and MontBleu Resort Casino & Spa (Lake Tahoe, NV), the Company will own and manage 14 casinos across 10 states. Its shares trade on the New York Stock Exchange under the ticker symbol 'BALY.'
Our new ocean front Bally’s Atlantic City acquisition features world-class accommodations in over 1,200 rooms. The casino offers more than 1,700 gaming machines, over 100 table games, as well as a poker room and sportsbook. Guests can enjoy over 15 food & beverage venues, a retail promenade, indoor pool, spa and a fitness center. The facility also offers over 75,000 sq. ft of event and convention space.